- The hotel operator is entitled to accommodate only a guest who presents a valid ID card or passport, or another valid photo ID, to the relevant staff member at the pension reception.
- Please note that entering the reception area or the restaurant lounge in work clothes and footwear (overalls) during breakfast service is prohibited.
- All interior areas of the pension are non-smoking and a strict no-smoking rule applies throughout the building, in the rooms, and even when leaning out of room windows. Violation of this rule is subject to a fine of CZK 2,500.
- The pension is liable for damage to items left behind only if such items were handed over for that purpose to a staff member at the pension reception for safekeeping and a confirmation of such safekeeping was issued.
- The pension is liable for jewellery, money and other valuables only if these valuables were taken over by a pension representative for safekeeping, or if damage was caused by an act of a pension employee.
- Any claim for damages must be made at the pension without undue delay, no later than on the day the stay ends.
- The guest uses the room for the agreed period; unless the accommodation period has been agreed otherwise in advance, the guest shall check out no later than 10:00 a.m. on the last day and is obliged to vacate the room by that time. If the guest fails to do so, the pension is entitled to charge for an additional day. If the operator has the room already reserved and the guest does not comply with the request or is not present at the pension, the operator reserves the right, in the presence of two operator representatives, to make a list of the guest's belongings and store them in a safe place so the room can be used by the guest who reserved it.
- In the room and in the pension premises, the guest may not move room furnishings (furniture) or interfere with the electrical network or other installations without the consent of the pension management, subject to a fine of CZK 1,000. Damage arising from such conduct in breach of the accommodation rules must be paid by the responsible party immediately in cash or by card at the pension reception. If the responsible party fails to pay, the damages will be recovered through court enforcement.
- A guest may receive visitors in the room only with the consent of the pension reception staff after entering the visit in the visitors' book kept at the pension reception, and only between 10:00 a.m. and 9:00 p.m. A visit may last no more than 2 hours.
- When leaving the room, the guest is required to close the windows (ventilation may be left on), switch off the lights in the room and its facilities, and lock the door.
- Dogs and other animals may be accommodated on the pension premises only with the knowledge and consent of a pension representative. The price for placing an animal in the room is agreed individually.
- Between 10:00 p.m. and 8:00 a.m. the guest shall observe night-time quiet and refrain from disturbing other guests staying at the pension. In case of disturbance of night-time quiet and failure to comply with a request from a pension representative, the guest's stay may be terminated without refund, including the deposit.
- If damage to the pension's equipment or furnishings occurs, the guest pays for the damage they caused, unless they prove that they did not cause it.
- Damage assessment: the damage caused and its valuation will be calculated according to the type of damage to the property. Damage also includes the financial compensation for the purchase or replacement and repair, as well as the related costs.
- The guest is obliged to comply with the provisions of these accommodation rules. In case of breach, the pension has the right to withdraw from the accommodation service even before the agreed period elapses, without any compensation to the guest.
- Please note that bicycles must be locked in the designated bicycle area.